Terms of Service

1. Acceptance of Terms

By accessing or using BidFiller ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users, including visitors, registered users, and organizations.

2. Description of Service

BidFiller is an AI-powered bid management platform that helps businesses analyze bid documents, extract requirements, and generate compliance documents. The Service includes:

• Document upload and analysis
• AI-powered requirement extraction
• Compliance document generation
• Bid tracking and management tools
• Team collaboration features

3. Account Registration

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update your information if it changes
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Upload malicious content or malware
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Upload confidential documents without proper authorization
• Use the Service for any illegal bidding practices

5. User Content

You retain ownership of all documents and content you upload to the Service ("User Content"). By uploading User Content, you grant us a limited license to process, analyze, and store your content solely for the purpose of providing the Service.

You represent and warrant that:

• You have the right to upload and share the User Content
• The User Content does not violate any third-party rights
• You have necessary authorizations for confidential documents

6. AI-Generated Content

The Service uses artificial intelligence to analyze documents and generate content. You acknowledge that:

• AI-generated content should be reviewed before use
• We do not guarantee the accuracy of AI-generated content
• You are responsible for verifying all generated documents
• AI analysis is provided as a tool, not legal or professional advice

7. Subscription and Payment

Certain features of the Service require a paid subscription. By subscribing, you agree to:

• Pay all fees according to your selected plan
• Provide accurate billing information
• Accept automatic renewal unless cancelled
• Review fee changes communicated in advance

Refunds are provided in accordance with our refund policy. Contact support for refund requests.

8. Intellectual Property

The Service, including its design, features, and content (excluding User Content), is owned by BidFiller and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

We specifically disclaim any warranty regarding:

• Accuracy of AI-generated analysis or documents
• Suitability for specific bidding requirements
• Compliance with any particular regulations
• Success in winning bids

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIDFILLER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims under these Terms shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless BidFiller and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, your User Content, or your violation of these Terms.

12. Termination

We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms. Upon termination:

• Your right to use the Service immediately ceases
• We may delete your User Content after a reasonable period
• You may request export of your data before termination
• Provisions that should survive termination will remain in effect

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our platform and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration or in courts of competent jurisdiction.

15. Contact Us

If you have questions about these Terms, please contact us at: