Privacy Policy

Last updated: November 27, 2025

1. Introduction

Welcome to BidFiller ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bid management platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, company name)
  • Bid documents and related files you upload
  • Company profile information
  • Communication preferences

2.2 Information Collected Automatically

  • Device and browser information
  • IP address and location data
  • Usage patterns and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our bid management services
  • Process and analyze bid documents using AI technology
  • Generate compliance documents and reports
  • Improve our platform and develop new features
  • Communicate with you about your account and updates
  • Ensure the security and integrity of our platform

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security audits and assessments
  • Access controls and monitoring

5. AI Processing

Our platform uses artificial intelligence (Google Gemini) to analyze bid documents and extract relevant information. Your documents are processed securely, and we do not use your data to train AI models. Document content is processed in compliance with our data retention policies and is not shared with third parties except as necessary to provide our services.

6. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our platform (e.g., cloud hosting, AI processing)
  • Legal authorities when required by law
  • Business partners with your explicit consent

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt-out of certain data processing activities

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Uploaded documents are retained according to your subscription plan settings. You may request deletion of your data at any time by contacting us.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@bidfiller.com
Website: www.bidfiller.com